The Authorised Push Payment (APP) Scams Steering Group has agreed a voluntary Code of good practice which aims to reduce the occurrence of APP fraud and better protect customers.
The APP Steering Group was established by the Payment Systems Regulator (PSR) in February 2018 to lead the development of an industry code for the reimbursement of victims of APP fraud. The Steering Group is comprised of representatives from consumer organisations and the payment industry, as well as observers from regulators, law enforcement and government.
Welcoming the publication of the final code, the PSR’s Managing Director Hannah Nixon, said: “From 28 May, consumers will have better protection from APP scams than they have ever had before. ” Read more